Last updated: 18th Oct 2025
Introduction
This privacy notice for Knitting Dreams (“Company,” “we,” “us,” or “our”) describes how we collect, store, use, and share (“process”) your information when you use our services, including visiting our website https://knittingdreams.in/ or engaging in sales, marketing, or events.
By accessing or using our services, you agree to the terms of this privacy notice. If you do not agree with our practices, please do not use our services. For further inquiries, contact us at info@knittingdreams.in.
What Information Do We Collect?
We collect personal information you voluntarily provide when registering for services, expressing interest in our products, participating in activities, or communicating with us.
We may collect the following personal information:
- Names, phone numbers, email addresses, billing information, and payment methods.
- Sensitive information (only when necessary and with your consent).
- Automatically collected information such as IP addresses, browser types, and geolocation.
We also receive information from third parties like marketing partners, social media platforms, and other sources, which we may use to improve our services.
How Do We Process Your Information?
We process your information for the following purposes:
- To provide and improve our services.
- To communicate with you about orders, updates, and marketing offers.
- For security, fraud prevention, and compliance purposes.
- With your consent, for other business purposes such as co-branded promotions with Auri and other partners.
Legal Bases for Processing
We process your personal data based on:
- Your consent (for marketing, communications).
- Performance of a contract (to process orders or fulfill service agreements).
- Legal obligations (to comply with applicable laws).
- Legitimate business interests (to improve our services or security).
How We Share Your Information
We may share your information with:
- Affiliates: Including our parent company and subsidiaries.
- Business partners: For joint promotions or services (such as collaborations with Auri).
- Service providers: To support our operations (payment processors, marketing platforms).
- Legal authorities: When required by law.
How Do We Keep Your Information Safe?
We implement appropriate technical and organizational security measures to protect your personal information. However, no data transmission over the internet is fully secure, and we cannot guarantee the absolute security of your information.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access and update your personal information.
- Request deletion or restriction of processing.
- Object to processing or withdraw consent (where applicable).
Cookies and Tracking Technologies
We use cookies and similar technologies to collect data for improving your experience and for marketing purposes. You can control cookies through your browser settings or by using our Cookie Consent Manager.
Third-Party Websites
Our Site may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.
Updates to This Privacy Notice
We may update this privacy notice periodically. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this notice regularly.
How to Contact Us
If you have any questions or concerns about this notice, please contact us at:
Email: info@knittingdreams.in
support@knittingdreams.in
Phone: +91 7021 279898
Address: Worli Naka, Mumbai, India